Returns & Exchanges

At RATIVE, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn apparel with original tags attached. If the fit isn't perfect or you've changed your mind, our streamlined process makes returning your fashion finds simple and stress-free.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging and secure the prepaid shipping label provided via email to the outside of the box.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location or schedule a pickup to get your return en route to our warehouse.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.